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Why customers leave (and how to win them back)

by Avrin, David.

Year: 2019.Other title: 24 reasons people are leaving you for competitors and how to win them back.Online Access: Download as an eBook Availability: Copies available for reference: International [ProQuest eBook] (1 ).
The CEO guide to customer experience

Series: McKinsey Quarterly.Year: August 2016.Online Access: Click here to browse Availability: Copies available for reference: New Zealand (1 ).
The cult of service excellence : how to build a truly customer-centric culture

by Eleazu, Oke.

Year: 2016.Availability: Copies available for reference: Australia [202.6 ELE 2016] (1 ), New Zealand [202.6 CUL] (1 ).
No cover image available
Connecting the dots with CRM

by Kevany, Kevin.

Series: NZ Business.Pages: 5 pagesEdition: 29 (6), July 2015, 5 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Great testimonials : how to get them and receive the benefits

Series: Financial & Business Advisor.Edition: January-February 2013,Availability: Copies available for loan: New Zealand (1).
No cover image available
Keeping the customer satisfied

by Baker, Glenn.

Series: NZ Business.Edition: 26 (2), March 2012Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
The management accountant and customer profitability

by Fraser, Michael.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (4), May 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
The brave supplier

by Lowcay, Quentin.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (4), May 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
An application of lean thinking and lean tools to improve a customer complaint product return process

by Roorda, Dirk; Castellano, Joseph F.

Series: Cost Management.Edition: 26 (3), May/June 2012,Availability: Copies available for loan: New Zealand (1).
No cover image available
The management accountant and customer profitability 2

by Fraser, Michael.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (5), June 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Service costing : coping with dysfunctional customer behavior

by Seiter, Mischa; Gille, Christian.

Series: Cost Management.Edition: 26 (4), July/August 2012Availability: Copies available for loan: New Zealand (1).
No cover image available
Mining tax clients for new business opportunities

by Mendlowitz, Edward.

Series: Journal of Accountancy.Edition: 211 (4), April 2011Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
The entrepreneur's guide to customer development : a "cheat sheet" to the four steps to the epiphany

by Cooper, Brant; Vlaskovits, Patrick.

Year: 2010.Availability: Copies available for reference: New Zealand [202.6 ENT] (1 ).
Permission marketing : turning strangers into friends, and friends into customers

by Godin, Seth.

Year: 1999.Availability: Copies available for reference: New Zealand [224 PER] (2 ).

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