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Customer loyalty program fraud

by Barton, Samuel; Raiborn, Cecily.

Series: Strategic Finance.Pages: 8 pagesEdition: December 2019, 8 pages. Online Access: Download from Online Journals Availability: Copies available for loan: Australia (1).
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The case for plain-language contracts

by Burton, Shawn.

Series: Harvard Business Review.Pages: 6 pagesEdition: 96 (1), January-February 2018, 6 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Customer lifetime value for small businesses

by Bain, Heather.

Series: Strategic Finance.Pages: 2 pagesEdition: August 2018, 2 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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How to handle a complaint

by Watson, Aaron.

Series: Acuity.Pages: 2 pagesEdition: 4 (4), August/September 2017, 2 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Work less, play more... get results

by Huber, Marsha M.

Series: Strategic Finance.Pages: 6 pagesEdition: 98 (4), April 2016, 6 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Measuring and managing customer profitability

by Cokins, Gary.

Series: Strategic Finance.Pages: 7 pagesEdition: 97 (2), February 2015, 7 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Connecting the dots with CRM

by Kevany, Kevin.

Series: NZ Business.Pages: 5 pagesEdition: 29 (6), July 2015, 5 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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New equation for success

by Ashton, Mel.

Series: Chartered Accountants Journal of New Zealand.Pages: 2 pagesEdition: 93 (2), March 2014, 2 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Great testimonials : how to get them and receive the benefits

Series: Financial & Business Advisor.Edition: January-February 2013,Availability: Copies available for loan: New Zealand (1).
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Keeping the customer satisfied

by Baker, Glenn.

Series: NZ Business.Edition: 26 (2), March 2012Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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To keep your customers, keep it simple

by Spenner, Patrick; Freeman, Karen.

Series: Harvard Business Review.Edition: 90 (5), May 2012Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Keeping up with customers

by Kevany, Kevin.

Series: NZ Business.Edition: 26 (5), June 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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Competitive advantage - juggling six balls

by Harnish, Verne.

Series: Charter.Edition: 83 (1), February 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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The management accountant and customer profitability

by Fraser, Michael.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (4), May 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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The brave supplier

by Lowcay, Quentin.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (4), May 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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An application of lean thinking and lean tools to improve a customer complaint product return process

by Roorda, Dirk; Castellano, Joseph F.

Series: Cost Management.Edition: 26 (3), May/June 2012,Availability: Copies available for loan: New Zealand (1).
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Beyond likes, fans, and followers : how social media can drive real business objectives

by Webber, Rory.

Series: Cost Management.Edition: 26 (3), May/June 2012,Availability: Copies available for loan: New Zealand (1).
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Bursting the marketing bubble for SMEs

by Crump, Nicole.

Series: Her Magazine.Edition: 131, June/July 2012,Availability: Copies available for loan: New Zealand (1).
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The management accountant and customer profitability 2

by Fraser, Michael.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (5), June 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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The power of applied memory

by Baker, Glenn.

Series: NZ Business.Edition: 26 (6), July 2012,Online Access: Click here to access online Availability: Copies available for loan: New Zealand (1).

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