Your search returned 42 results.

Not what you expected? Check for suggestions
|
HBR's 10 must reads : the definitive management ideas of the year from Harvard Business Review 2018

by -- Harvard Business Review

Year: 2018.Online Access: Download as an eBook Availability: Copies available for reference: Australia [200 HBR 2018] (1 ), International [ProQuest eBook] (1 ), New Zealand [200 HBR] (1 ).
No cover image available
The case for plain-language contracts

by Burton, Shawn.

Series: Harvard Business Review.Pages: 6 pagesEdition: 96 (1), January-February 2018, 6 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Customer lifetime value for small businesses

by Bain, Heather.

Series: Strategic Finance.Pages: 2 pagesEdition: August 2018, 2 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
How to handle a complaint

by Watson, Aaron.

Series: Acuity.Pages: 2 pagesEdition: 4 (4), August/September 2017, 2 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Work less, play more... get results

by Huber, Marsha M.

Series: Strategic Finance.Pages: 6 pagesEdition: 98 (4), April 2016, 6 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
The CEO guide to customer experience

Series: McKinsey Quarterly.Year: August 2016.Online Access: Click here to browse Availability: Copies available for reference: New Zealand (1 ).
The cult of service excellence : how to build a truly customer-centric culture

by Eleazu, Oke.

Year: 2016.Availability: Copies available for reference: Australia [202.6 ELE 2016] (1 ), New Zealand [202.6 CUL] (1 ).
No cover image available
Measuring and managing customer profitability

by Cokins, Gary.

Series: Strategic Finance.Pages: 7 pagesEdition: 97 (2), February 2015, 7 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Connecting the dots with CRM

by Kevany, Kevin.

Series: NZ Business.Pages: 5 pagesEdition: 29 (6), July 2015, 5 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
New equation for success

by Ashton, Mel.

Series: Chartered Accountants Journal of New Zealand.Pages: 2 pagesEdition: 93 (2), March 2014, 2 pages. Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Great testimonials : how to get them and receive the benefits

Series: Financial & Business Advisor.Edition: January-February 2013,Availability: Copies available for loan: New Zealand (1).
The power of why : breaking out in a competitive marketplace

by Weylman, C. Richard.

Year: 2013.Availability: Copies available for reference: New Zealand [224 POW] (1 ).
Analytics for leaders : a performance measurement system for business success

by Fisher, N.I.

Year: 2013.Availability: Copies available for reference: Australia [117 FIS 2014] (1 ), New Zealand [202.6 ANA] (1 ).
No cover image available
Keeping the customer satisfied

by Baker, Glenn.

Series: NZ Business.Edition: 26 (2), March 2012Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
To keep your customers, keep it simple

by Spenner, Patrick; Freeman, Karen.

Series: Harvard Business Review.Edition: 90 (5), May 2012Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Keeping up with customers

by Kevany, Kevin.

Series: NZ Business.Edition: 26 (5), June 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
Competitive advantage - juggling six balls

by Harnish, Verne.

Series: Charter.Edition: 83 (1), February 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
The management accountant and customer profitability

by Fraser, Michael.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (4), May 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
The brave supplier

by Lowcay, Quentin.

Series: Chartered Accountants Journal of New Zealand.Edition: 91 (4), May 2012,Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
No cover image available
An application of lean thinking and lean tools to improve a customer complaint product return process

by Roorda, Dirk; Castellano, Joseph F.

Series: Cost Management.Edition: 26 (3), May/June 2012,Availability: Copies available for loan: New Zealand (1).

© 2017 Chartered Accountants Australia and New Zealand ABN 50 084 642 571 (CA ANZ).
Formed in Australia. Members of CA ANZ are not liable for the debts and liabilities of CA ANZ

Powered by Koha

Powered by Koha