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Keeping the customer satisfied

by Baker, Glenn.

Series: NZ Business.Edition: 26 (2), March 2012Online Access: Download from Online Journals Availability: Copies available for loan: New Zealand (1).
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The power of applied memory

by Baker, Glenn.

Series: NZ Business.Edition: 26 (6), July 2012,Online Access: Click here to access online Availability: Copies available for loan: New Zealand (1).

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