Driven by difference : how great companies fuel innovation through diversity / by David Livermore
By: Livermore, David.Publisher: New York : Amacom, 2016Description: 276 p. ; electronic resource.ISBN: 9780814436530.Subject(s): Diversity | Human resources management | Company cultureOnline resources: Download as an eBook
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THE CLIMATE FOR CULTURALLY INTELLIGENT INNOVATION: The power of attention -- The power of the empty chair - perspective taking -- The power of 90 minutes - focus -- The power of trees - space -- The power of trust. THE 5D PROCESS FOR CULTURALLY INTELLIGENT INNOVATION: Define - align diverse expectations and goals -- Dream - generate diverse ideas -- Decide - create and test for diverse users -- Deliver - implement global solutions. APPENDICES: Cultural intelligence - what's your CQ -- Glossary of cultural value dimensions.
Examines the management practices necessary to run a diverse team, while minimising conflict and maximising the benefits of diversity. Draws examples from successfully diverse companies to reveal how to create a positive company culture, consider different viewpoints and audiences when selling an idea, design and test for different users, and align goals and perspectives.