Real communication : how to be you and lead true / by Gabrielle Dolan
By: Dolan, Gabrielle.Publisher: Milton, QLD : Wiley, 2019Description: xiv, 177 p. ; electronic resource.ISBN: 9780730369721.Subject(s): Leadership | Communication of information | Professional development | Team buildingOnline resources: Download as an eBook
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WHY YOU NEED TO GET REAL NOW: Decline in trust -- Evolution of expectations -- Rise of jargon -- Addiction to acronyms. HOW WE GET REAL ENGAGEMENT: Communicate concisely -- Share personal stories -- Visualise information -- Deliver your content with impact. HOW WE PRACTISE AUTHENTIC LEADERSHIP: Use real words -- Deal with what's real -- Show what's real to you -- Know what's real for others.
Advises transparency and authenticity in communication is key to a business leader's effectiveness and success. Offers techniques to connect and engage with teams and customers, manage organisational change and instil core values.