The change catalyst : secrets to successful and sustainable business change / by Campbell MacPherson
By: MacPherson, Campbell.Publisher: Chichester, U.K. : Wiley, 2017Description: xviii, 401 p. ; 24 cm.ISBN: 9781119386261.Subject(s): Change management | Leadership | Team building | StrategyOnline resources: Download as an eBook
|Item type||Home library||Call number||URL||Status||Notes||Date due||Item reserves|
|Book||Australia||202.6 MAC 2017 (Browse shelf)||Issued||01/08/2019|
|EBook||International||EBL Ebook (Browse shelf)||Link to resource||eBook||Available as an ebook here|
|Book||New Zealand||202.6 CHA (Browse shelf)||Issued||09/07/2019|
CHANGE IS INEVITABLE -- WHY 88% OF CHANGE INITIATIVES FAIL: People don't like change -- Lack of clarity regarding what we are trying to achieve and why -- The implications are not fully understood -- An obsession with process over outcomes -- Inertia -- The project is set up to fail -- Poor communications and disingenuous stakeholder engagement -- We forget that emotions trump logic every time -- A change-averse culture -- The leadership doesn't stay the course. THE NECESSARY INGREDIENTS FOR SUCCESSFUL CHANGE: A change catalyst to drive delivery -- Clarity about what we are trying to achieve and why -- Detailed understanding of the implications of the change -- A laser-like focus on the outcomes -- A change process that includes a 'pause for reflection' -- Clear governance and thorough planning -- Genuine engagement with people at all levels of the organisation -- Identification of the emotional triggers -- A strong, committed, aligned and unwavering leadership team -- A change-ready culture. CULTURE CHANGE: Cultural intelligence -- Instigating change in a foreign culture -- Understanding your organisation's culture -- Teaching people to walk in the rain. GETTING DOWN TO BUSINESS: Vision, mission and other buzzwords -- Values schmalues -- What does a good strategy look like? -- It's the delivery, stupid! (Execution is everything) -- Where are your walls? (Organisation design) -- Overcoming complacency (the innovator's dilemma) -- What does a good leader look like? -- Building extraordinary leadership teams -- Your people -- Case studies -- The change toolbox. AND FINALLY, TELL ‘EM WHAT YOU TOLD ‘EM.
Explains why change fails. Details the essential ingredients for successful change. Gives practical solutions for culture change, strategy execution and overcoming complacency. Business Book of the Year winner, UK 2018.