Normal view MARC view ISBD view

The power of moments : why certain experiences have extraordinary impact / by Chip Heath and Dan Heath

By: Heath, Chip.
Contributor(s): Heath, Dan.
Publisher: London, U.K. : Bantam Press, 2017Description: 307 p. : 24 cm.ISBN: 9780593079263.Subject(s): Personal development | Psychology | Communication of information | Behaviour
Contents:
Defining moments -- Thinking in moments. ELEVATION: Build peaks -- Break the script. INSIGHT: Trip over the truth -- Stretch for insight. PRIDE: Recognize others -- Multiply milestones -- Practice courage. CONNECTION: Create shared meaning -- Deepen ties -- Making moments matter. APPENDIX: Dealing with moments of trauma.
Summary: Explores why brief experiences can jolt, elevate and change us and have a lasting impact. Reveals how to create such extraordinary moments in our life and work. Includes how to inspire customers and staff, refresh meetings, and create memories that matter to our children.
Item type Home library Call number Status Date due Barcode Item reserves
Book Book Australia
209 HEA 2017 (Browse shelf) Available CA010349
Book Book New Zealand
209 POW (Browse shelf) Available CA013201
Total reserves: 0

Defining moments -- Thinking in moments. ELEVATION: Build peaks -- Break the script. INSIGHT: Trip over the truth -- Stretch for insight. PRIDE: Recognize others -- Multiply milestones -- Practice courage. CONNECTION: Create shared meaning -- Deepen ties -- Making moments matter. APPENDIX: Dealing with moments of trauma.

Explores why brief experiences can jolt, elevate and change us and have a lasting impact. Reveals how to create such extraordinary moments in our life and work. Includes how to inspire customers and staff, refresh meetings, and create memories that matter to our children.

© 2017 Chartered Accountants Australia and New Zealand ABN 50 084 642 571 (CA ANZ).
Formed in Australia. Members of CA ANZ are not liable for the debts and liabilities of CA ANZ

Powered by Koha

Powered by Koha