HBR's 10 must reads : the definitive management ideas of the year from Harvard Business Review 2018Publisher: Boston, M.A. : Harvard Business Review Press, 2018Description: xi, 202 p. : ill. ; 21 cm.ISBN: 9781633693067.Subject(s): Leadership | Management | Information technology | Organisational effectiveness | Human resources management | Customer relationshipsOnline resources: Download as an eBook
|Item type||Home library||Call number||URL||Status||Notes||Date due||Item reserves|
|Book||Australia||200 HBR 2018 (Browse shelf)||Issued||22/11/2018|
|EBook||International||EBL Ebook (Browse shelf)||Link to resource||eBook||Available as an ebook here|
|Book||New Zealand||200 HBR (Browse shelf)||Available|
Customer loyalty is overrated / by A.G. Lafley and Roger L. Martin -- Noise - how to overcome the high, hidden cost of inconsistent decision making / by Daniel Kahneman, et al. -- Visualizations that really work / by Scott Berinato -- Right tech, wrong time / by Ron Adner and Rahul Kapoor -- How to pay for health care / by Michael E. Porter and Robert S. Kaplan -- The performance management revolution / by Peter Cappelli and Anna Tavis -- Let your workers rebel / by Francesca Gino -- Why diversity programs fail / by Frank Dobbin and Alexandra Kalev -- What so many people don't get about the U.S. working class / by Joan C. Williams -- The truth about blockchain / by Marco Iansiti and Karim R. Lakhani -- The Edison of medicine / by Steven Prokesch.
Presents a selection of the top management articles from recent editions of Harvard Business Review. Includes articles on how to retain customers, boost employee engagement, and assess how quickly disruptive change is coming to your industry.