Normal view MARC view ISBD view

Conflict management : / by Peter Condliffe a practical guide

By: Peter, Condiffe.
Publisher: Australia : LexisNexis Butterworths, 2016Edition: 5th ed.Description: 1 electronic resource.ISBN: 9780409342963.Subject(s): Disputes | Mediation | Interpersonal communication | NegotiationOnline resources: Download as an eBook
Contents:
Understanding Conflict -- Responding to Conflict: Dispute Management Preferences -- Communication - Managing Emotions -- Difficult Conversations and Complaints -- The Rise of ADR -- How Can We Collaborate? -- Negotiation: Models, Strategies and --Tactics -- Mediation -- Restorative Justice and Conferencing -- Groups, Justice and Conflict Management Dispute System Design -- Practical Group Facilitation Bibliography.
Summary: Offers practical guidance and techniques for dispute resolution.
List(s) this item appears in: CCH eBooks - in title order
Item type Home library Call number URL Status Notes Date due Item reserves
EBook EBook International
CCH eBook (Browse shelf) Link to resource eBook Available as an ebook here
Total holds: 0

Understanding Conflict -- Responding to Conflict: Dispute Management Preferences -- Communication - Managing Emotions -- Difficult Conversations and Complaints -- The Rise of ADR -- How Can We Collaborate? -- Negotiation: Models, Strategies and --Tactics -- Mediation -- Restorative Justice and Conferencing -- Groups, Justice and Conflict Management Dispute System Design -- Practical Group Facilitation Bibliography.

Offers practical guidance and techniques for dispute resolution.

Click on an image to view it in the image viewer

© 2017 Chartered Accountants Australia and New Zealand ABN 50 084 642 571 (CA ANZ).
Formed in Australia. Members of CA ANZ are not liable for the debts and liabilities of CA ANZ

Powered by Koha

Powered by Koha