HBR guide to performance management : communicate frequently, diagnose problems, motivate employeesPublisher: Boston, M.A. : Harvard Business Review Press, 2017Description: ix, 244 p. ; 23 cm.ISBN: 9781633692787.Subject(s): Human resources management | Employees | Goal setting | Performance management
|Item type||Home library||Call number||Status||Date due||Item reserves|
|Book||Australia||208 HBR 2017 (Browse shelf)||Available|
|Book||New Zealand||208 HBR (Browse shelf)||Available|
Performance management for a new age of work. GOAL SETTING: The characteristics of effective goals -- Define employee goals - and decide how they're measured -- Collaborate with your employee to create a plan for moving forward. ONGOING PERFORMANCE MANAGEMENT: Assessing performance isn't a onetime event -- Make a habit of providing feedback -- Coach your employees to close performance gaps -- How to keep your employees motivated. DEVELOPING EMPLOYEES: Understand your employee's wants and needs -- Expand your employee's skill sets -- Craft a development plan -- How to develop someone who's struggling. FORMAL PERFORMANCE REVIEWS: The case against (and for) annual appraisals -- Assess performance, but rethink ratings -- How to conduct the review conversation -- Define new goals for a new cycle. TOUGH TOPICS: Responding to the steady worker -- Preventing burnout on your team -- Managing the performance of remote employees.
Examines best practices for creating an agile approach to performance management. Offers advice on how to set employee goals, how to observe progress and create opportunities for development.