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How to handle a complaint / by Aaron Watson

By: Watson, Aaron.
Series: Acuity.Publisher: New Zealand, Chartered Accountants Australia and New Zealand, Edition: 4 (4), August/September 2017.Description: 96-97, 2 pages.Subject(s): Accountants | Public practice | Customer relationships | Stress | BehaviourOnline resources: Download from Online Journals Summary: Discusses how to cope with being the subject of a complaint and investigation by the CA ANZ Professional Conduct team. Advises a high number of complaints are not upheld.
Item type Home library Call number Status Date due Barcode Item reserves
Article Article New Zealand
Available CA013036
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Discusses how to cope with being the subject of a complaint and investigation by the CA ANZ Professional Conduct team. Advises a high number of complaints are not upheld.

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