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Professional services leadership handbook : how to lead a professional services firm in a new age of competitive disruption / by Nigel Clark, et al.

By: Clark, Nigel.
Contributor(s): Kent, Ben | Beddow, Alistair | Furner, Adrian.
Publisher: London, U.K. : Kogan Page, 2017Description: xiv, 256 p. : ill. ; 24 cm.ISBN: 9780749477349.Subject(s): Leadership | Professional firms | Strategy | Client relationships
Contents:
BUSINESS LEADERSHIP: Vision - how to create and implement a robust strategic plan -- Innovation - how to reap the benefits of innovation in your firm -- Performance - how to improve the profitability of client engagements. CLIENT LEADERSHIP: Understanding - how to stay attuned to the changing needs of your clients and markets -- Connecting - how to foster a client-focused culture in your firm -- Sales - how to improve your firm's client-development success. PEOPLE LEADERSHIP: 'Future-fit' - how to foster a commercial mindset in your firm -- Motivate and collaborate - how to create high-performing teams -- Performance - how to establish a culture of continuous improvement. SELF LEADERSHIP: Forward reflection - how to assess your leadership potential -- Capability - how to develop the skills, competencies and experiences to be a successful leader -- Balance - how to succeed as a leader without burning out.
Summary: Advises leaders of professional firms how to adapt to technological disruption. Provides practical tools and solutions to strategically lead teams, improve client development, maximise profitability and develop leadership skills.
Item type Home library Call number Status Date due Item reserves
Book Book Australia
200.5 CLA 2017 (Browse shelf) Available
Book Book New Zealand
200.5 PRO (Browse shelf) Available
Total holds: 0

BUSINESS LEADERSHIP: Vision - how to create and implement a robust strategic plan -- Innovation - how to reap the benefits of innovation in your firm -- Performance - how to improve the profitability of client engagements. CLIENT LEADERSHIP: Understanding - how to stay attuned to the changing needs of your clients and markets -- Connecting - how to foster a client-focused culture in your firm -- Sales - how to improve your firm's client-development success. PEOPLE LEADERSHIP: 'Future-fit' - how to foster a commercial mindset in your firm -- Motivate and collaborate - how to create high-performing teams -- Performance - how to establish a culture of continuous improvement. SELF LEADERSHIP: Forward reflection - how to assess your leadership potential -- Capability - how to develop the skills, competencies and experiences to be a successful leader -- Balance - how to succeed as a leader without burning out.

Advises leaders of professional firms how to adapt to technological disruption. Provides practical tools and solutions to strategically lead teams, improve client development, maximise profitability and develop leadership skills.

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