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How to have difficult conversations when you don't like conflict / by Joel Garfinkle

By: Garfinkle, Joel.
Series: Harvard Business Review.Publisher: USA, Harvard Business School, Edition: 24 May 2017.Description: Online article.Subject(s): Leadership | Interpersonal communicationOnline resources: Click here to access online Summary: Argues that delaying difficult conversations can hurt relationships and cause negative outcomes. Looks at way to approach tough talks such as focusing on listening, showing respect, and being direct.
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Argues that delaying difficult conversations can hurt relationships and cause negative outcomes. Looks at way to approach tough talks such as focusing on listening, showing respect, and being direct.

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