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Dialogue, positivity and diversity that works : three tools to successfully supervise behaviour and culture in financial institutions / by Jane Nhamo

By: Nhamo, Jane.
Series: Governance Directions.Publisher: Australia, Governance Institute of Australia, Edition: 69 (1), February 2017.Description: 46-49, 4 pages.Subject(s): Corporate culture | Behaviour | Organisational effectiveness | Financial institutions | Case studiesOnline resources: Download from Online Journals Summary: Provides twelve lessons from De Nederlandsche Bank on how to increase the effectiveness of an organisation through behavioural supervision. Explores how supervision of behaviour and culture at a board level can trickle down to general staff resulting in a better experience for customers.
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Provides twelve lessons from De Nederlandsche Bank on how to increase the effectiveness of an organisation through behavioural supervision. Explores how supervision of behaviour and culture at a board level can trickle down to general staff resulting in a better experience for customers.

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