Execution excellence : making strategy work using the balanced scorecard / by Sanjiv Anand
By: Anand, Sanjiv.Publisher: Hoboken, N.J. : Wiley, 2016Description: xvii, 270 p. : ill. ; 24 cm.ISBN: 9781119196464.Subject(s): Balanced scorecard | Strategy | Business planning | Organisational effectivenessOnline resources: Download as an eBook
|Item type||Home library||Call number||URL||Status||Notes||Date due||Barcode||Item reserves|
|Book||Australia||202.6 ANA 2016 (Browse shelf)||Not for loan||CA012336|
|EBook||International||ProQuest eBook (Browse shelf)||Link to resource||eBook||Available as an ebook here|
|Book||New Zealand||202.6 EXE (Browse shelf)||Not for loan||CA009364|
THE REAL WORLD OF STRATEGY: The global business environment in today's flat world: news flows faster than water! -- The evolving role of strategy: is strategy dead? -- Strategy formulation: building a strategy that works -- Strategy execution: it's all about the implementation -- The business planning process: don't let the process overrun you. INTRODUCING THE BALANCED SCORECARD: Introducing the balanced scorecard: circa 1992 and still going strong -- Challenges in implementing the balanced scorecard successfully: time to put on a helmet! CHALLENGES IN BALANCED SCORECARD DESIGN: Designing the strategy map: keep it lite -- Defining objectives: the wordsmith's challenge -- Picking owners: four executives don't run a company -- The art of measurement: lead, lag, and how many are enough -- Units and frequency of measurement: stay honest -- Target setting: actionable or aspirational? -- Initiative alignment: are you overrun with projects? --Designing cascades: top down or bottom up -- Aligning individual and enterprise performance: unlocking human capital. CHALLENGES IN IMPLEMENTATION: Selecting the right balanced scorecard coordinator: not the audit team, please! -- Get ready for the first reporting: sixty days to lift-off! -- How should the first meeting run? And how frequently? -- What about scorecard automation? Mobile and dynamic scorecards -- What happens after a meeting? Making sure the traction lasts the whole month -- The communication challenge: it's like keys to the executive washroom -- What happens if performance does not improve? Patience and speed go together -- Running a best-in-class project management office: you can't do it without a command center -- Ooops. The strategy has changed: what happens now? APPENDICES: Industry and function specific strategy maps and scorecards -- Bank case study -- Textile company case study -- Travel and and tourism case study -- Illustrative financial measures by industry.
Offers a practical guide to effectively using the balanced scorecard framework. Covers the relevance of strategy in the modern business environment, the critical components of business planning and practical advice about objectives, measures, ownership and target setting.