HBR guide to delivering effective feedbackPublisher: Boston, MA : Harvard Business Review Press, 2016Description: x, 203 p. ; 23 cm.ISBN: 9781633691643.Subject(s): Employees | Human resources management | Interpersonal communicationOnline resources: Download as an eBook
|Item type||Home library||Call number||URL||Status||Notes||Date due||Item reserves|
|Book||Australia||208 HBR 2016 (Browse shelf)||Available|
|EBook||International||EBL Ebook (Browse shelf)||Link to resource||eBook||Available as an ebook here|
|Book||New Zealand||208 HBR (Browse shelf)||Available|
ONGOING FEEDBACK: Giving effective feedback -- Sometimes negative feedback is best -- Giving feedback that sticks -- A better way to deliver bad news -- The set-up-to-fail syndrome -- How to give feedback that helps people grow -- Recognize good work in a meaningful way. FORMAL PERFORMANCE APPRAISALS: Delivering an effective performance review -- Managing performance when it's hard to measure -- Stop worrying about your employee's weaknesses -- How to set up and support employee goals -- When to grant a promotion or raise -- Tips for record keeping. TOUGH TOPICS: How to help an underperformer -- Delivering criticism to a defensive employee -- How to give star performers productive feedback -- Prioritizing feedback - even when time is short -- Navigating the choppy waters of cross-cultural feedback -- How to discuss performance with your team.
Offers practical advice and tips to deliver effective performance discussions, from weekly check-ins to annual reviews. Advises how to establish trust, assess an employee's performance fairly and emphasize improvement, even in criticism.