Normal view MARC view ISBD view

HBR guide to delivering effective feedback

By: Harvard Business Review.
Publisher: Boston, MA : Harvard Business Review Press, 2016Description: x, 203 p. ; 23 cm.ISBN: 9781633691643.Subject(s): Employees | Human resources management | Interpersonal communicationOnline resources: Download as an eBook
Contents:
ONGOING FEEDBACK: Giving effective feedback -- Sometimes negative feedback is best -- Giving feedback that sticks -- A better way to deliver bad news -- The set-up-to-fail syndrome -- How to give feedback that helps people grow -- Recognize good work in a meaningful way. FORMAL PERFORMANCE APPRAISALS: Delivering an effective performance review -- Managing performance when it's hard to measure -- Stop worrying about your employee's weaknesses -- How to set up and support employee goals -- When to grant a promotion or raise -- Tips for record keeping. TOUGH TOPICS: How to help an underperformer -- Delivering criticism to a defensive employee -- How to give star performers productive feedback -- Prioritizing feedback - even when time is short -- Navigating the choppy waters of cross-cultural feedback -- How to discuss performance with your team.
Summary: Offers practical advice and tips to deliver effective performance discussions, from weekly check-ins to annual reviews. Advises how to establish trust, assess an employee's performance fairly and emphasize improvement, even in criticism.
Item type Home library Call number URL Status Notes Date due Item reserves
Book Book Australia
208 HBR 2016 (Browse shelf) Available
EBook EBook International
EBL Ebook (Browse shelf) Link to resource eBook Available as an ebook here
Book Book New Zealand
208 HBR (Browse shelf) Available
Total holds: 0

ONGOING FEEDBACK: Giving effective feedback -- Sometimes negative feedback is best -- Giving feedback that sticks -- A better way to deliver bad news -- The set-up-to-fail syndrome -- How to give feedback that helps people grow -- Recognize good work in a meaningful way. FORMAL PERFORMANCE APPRAISALS: Delivering an effective performance review -- Managing performance when it's hard to measure -- Stop worrying about your employee's weaknesses -- How to set up and support employee goals -- When to grant a promotion or raise -- Tips for record keeping. TOUGH TOPICS: How to help an underperformer -- Delivering criticism to a defensive employee -- How to give star performers productive feedback -- Prioritizing feedback - even when time is short -- Navigating the choppy waters of cross-cultural feedback -- How to discuss performance with your team.

Offers practical advice and tips to deliver effective performance discussions, from weekly check-ins to annual reviews. Advises how to establish trust, assess an employee's performance fairly and emphasize improvement, even in criticism.

© 2017 Chartered Accountants Australia and New Zealand ABN 50 084 642 571 (CA ANZ).
Formed in Australia. Members of CA ANZ are not liable for the debts and liabilities of CA ANZ

Powered by Koha

Powered by Koha