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Measurement madness : recognizing and avoiding the pitfalls of performance measurement / by Dina Gray, Pietro Micheli and Andrey Pavlov

By: Gray, Dina.
Contributor(s): Micheli, Pietro | Pavlov, Andrey.
Publisher: Chichester, U.K. : Wiley, 2015Description: ix, 223 p. ; 24 cm.ISBN: 9781119970705.Subject(s): Employees | Performance management | Employment incentives
Contents:
INTRODUCTION: The road to insanity -- Performance and measurement. PERFORMANCE MEASUREMENT: Measurement for measurement's sake -- All I need is the right measure! -- Comparing performance. PERFORMANCE MANAGEMENT: Target turmoil -- Gaming and cheating -- Hoping for A whilst rewarding B -- Failing rewards and rewarding failure -- CONCLUSIONS: Will measurement madness ever be cured?
Summary: Uses anecdotes to illustrate how employee performance measurement is sometimes counterproductive. Offers advice on how to avoid making the same mistakes yourself.
Item type Home library Call number Status Date due Item reserves
Book Book Australia
202.6 GRA 2015 (Browse shelf) Available
Book Book New Zealand
202.6 MEA (Browse shelf) Available
Total holds: 0

INTRODUCTION: The road to insanity -- Performance and measurement. PERFORMANCE MEASUREMENT: Measurement for measurement's sake -- All I need is the right measure! -- Comparing performance. PERFORMANCE MANAGEMENT: Target turmoil -- Gaming and cheating -- Hoping for A whilst rewarding B -- Failing rewards and rewarding failure -- CONCLUSIONS: Will measurement madness ever be cured?

Uses anecdotes to illustrate how employee performance measurement is sometimes counterproductive. Offers advice on how to avoid making the same mistakes yourself.

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