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Connecting the dots with CRM / by Kevin Kevany

By: Kevany, Kevin.
Series: NZ Business.Publisher: New Zealand, Adrenalin Publishing, Edition: 29 (6), July 2015.Description: 34-38, 5 pages.Subject(s): Customer relationships | Customer service | Client relationships | Information technologyOnline resources: Download from Online Journals Summary: Examines customer relationship management systems. Interviews two experts on what a system should achieve, such as customer loyalty and retention.
Item type Home library Call number Status Date due Barcode Item reserves
Article Article New Zealand
Available CA007971
Total reserves: 0

Examines customer relationship management systems. Interviews two experts on what a system should achieve, such as customer loyalty and retention.

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