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101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / by Paul Falcone

By: Falcone, Paul.
Publisher: New York : Amacom, 2009Description: xv, 304 p. ; 23 cm.ISBN: 9780814413487.Subject(s): Leadership | Employees | Human resources management | Interpersonal communicationOnline resources: Download as an eBook
Contents:
UNCOMFORTABLE WORKPLACE SITUATIONS: Common managerial and supervisory discussions -- Individual appearance and uncomfortable workplace dilemmas -- Cultural and religious differences. POOR WORK HABITS AND JOB PERFORMANCE CONCERNS: Performance transgressions -- Policy and procedure violations -- Excessive absenteeism and tardiness -- Lack of requisite skills. INAPPROPRIATE WORKPLACE BEHAVIOR AND CONDUCT: Sexually offensive behavior -- Substandard communication skills -- Personal style issues -- Leadership style challenges and career management obstacles. CORPORATE ACTIONS: Corporate (intentional) actions -- Corporate ("no fault") actions -- Summary offenses (immediate discharge) -- Special circumstances.
Summary: Discusses a range of employee problems, from inappropriate attire to sexually offensive behaviour, and offers ways to deal with them. Presents 101 sample conversations for leaders, illustrating how to approach these problems.
Item type Home library Call number URL Status Notes Date due Item reserves
Book Book Australia
208 FAL 2009 (Browse shelf) Available
Book Book Australia
208 FAL 2009 (Browse shelf) Available
EBook EBook International
EBL Ebook (Browse shelf) Link to resource eBook Available as an ebook here
Book Book New Zealand
208 ONE (Browse shelf) Available
Total holds: 0

UNCOMFORTABLE WORKPLACE SITUATIONS: Common managerial and supervisory discussions -- Individual appearance and uncomfortable workplace dilemmas -- Cultural and religious differences. POOR WORK HABITS AND JOB PERFORMANCE CONCERNS: Performance transgressions -- Policy and procedure violations -- Excessive absenteeism and tardiness -- Lack of requisite skills. INAPPROPRIATE WORKPLACE BEHAVIOR AND CONDUCT: Sexually offensive behavior -- Substandard communication skills -- Personal style issues -- Leadership style challenges and career management obstacles. CORPORATE ACTIONS: Corporate (intentional) actions -- Corporate ("no fault") actions -- Summary offenses (immediate discharge) -- Special circumstances.

Discusses a range of employee problems, from inappropriate attire to sexually offensive behaviour, and offers ways to deal with them. Presents 101 sample conversations for leaders, illustrating how to approach these problems.

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