101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / by Paul Falcone
By: Falcone, Paul.Publisher: New York : Amacom, 2009Description: xv, 304 p. ; 23 cm.ISBN: 9780814413487.Subject(s): Leadership | Employees | Human resources management | Interpersonal communicationOnline resources: Download as an eBook
|Item type||Home library||Call number||URL||Status||Notes||Date due||Barcode||Item reserves|
|Book||Australia||208 FAL 2009 (Browse shelf)||Not for loan||CA012312|
|Book||Australia||208 FAL 2009 (Browse shelf)||Not for loan||30003123|
|EBook||International||ProQuest eBook (Browse shelf)||Link to resource||eBook||Available as an ebook here|
|Book||New Zealand||208 ONE (Browse shelf)||Not for loan||CA009363|
UNCOMFORTABLE WORKPLACE SITUATIONS: Common managerial and supervisory discussions -- Individual appearance and uncomfortable workplace dilemmas -- Cultural and religious differences. POOR WORK HABITS AND JOB PERFORMANCE CONCERNS: Performance transgressions -- Policy and procedure violations -- Excessive absenteeism and tardiness -- Lack of requisite skills. INAPPROPRIATE WORKPLACE BEHAVIOR AND CONDUCT: Sexually offensive behavior -- Substandard communication skills -- Personal style issues -- Leadership style challenges and career management obstacles. CORPORATE ACTIONS: Corporate (intentional) actions -- Corporate ("no fault") actions -- Summary offenses (immediate discharge) -- Special circumstances.
Discusses a range of employee problems, from inappropriate attire to sexually offensive behaviour, and offers ways to deal with them. Presents 101 sample conversations for leaders, illustrating how to approach these problems.