Firm forward : a journey from the land of compliance to the world of reliance / by Edi Osborne
By: Osborne, Edi.Publisher: Carmel Valley, C.A. : Oz Publishing, 2013Description: 184 p. ; 23 cm.ISBN: 9781493738335.Subject(s): Accounting firms | Client relationships | Employees | Business planning
|Item type||Home library||Call number||Status||Date due||Item reserves|
|Book||New Zealand||215 FIR (Browse shelf)||Available|
Our moment of truth -- Family wisdom -- Lessons learned -- Perspective -- More than one surprise -- A fresh start -- Balance -- Hail, hail -- Monday -- What's on the menu? -- A walk in the park -- A door opens -- Tuesday -- Good news is good news -- Long overdue -- Wednesday -- Level 5 deep dive -- Fast forward one year -- Champagne, anyone? -- Afterword.
Presents a fable about a new managing partner in an accounting firm and the strategies and systems he uses to make it successful. Describes how to attract and retain clients, maintain quality team members, and differentiate and grow an accounting firm.