Develop your assertiveness / by Sue Bishop
By: Bishop, Sue.Publisher: London, U.K. : Kogan Page, 2013Description: vii, 152 p. ; 22 cm.ISBN: 9780749466985.Subject(s): Personal development | Interpersonal communication | Interpersonal skillsOnline resources: Download as an eBook
|Item type||Home library||Call number||Status||Notes||Date due||Item reserves|
|EBook||International||EBL Ebook (Browse shelf)||eBook||Available as an ebook here|
|Book||New Zealand||240 DEV (Browse shelf)||Available|
To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies.
Provides simple techniques and strategies to be assertive and confident in social and business interactions. Discusses body language, tension control, the importance of self-awareness, making and refusing requests, and effective communication.