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Develop your assertiveness / by Sue Bishop

By: Bishop, Sue.
Publisher: London, U.K. : Kogan Page, 2013Description: vii, 152 p. ; 22 cm.ISBN: 9780749466985.Subject(s): Personal development | Interpersonal communication | Interpersonal skillsOnline resources: Download as an eBook
Contents:
To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies.
Summary: Provides simple techniques and strategies to be assertive and confident in social and business interactions. Discusses body language, tension control, the importance of self-awareness, making and refusing requests, and effective communication.
Item type Home library Call number Status Notes Date due Item reserves
EBook EBook International
EBL Ebook (Browse shelf) eBook Available as an ebook here
Book Book New Zealand
240 DEV (Browse shelf) Available
Total holds: 0

To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies.

Provides simple techniques and strategies to be assertive and confident in social and business interactions. Discusses body language, tension control, the importance of self-awareness, making and refusing requests, and effective communication.

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