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Talk lean : shorter meetings, quicker results, better relations / by Alan Palmer

By: Palmer, Alan H.
Publisher: West Sussex, U.K. : Wiley, 2014Description: xii, 195 p. ; 22 cm.ISBN: 9780857084972.Subject(s): Interpersonal communication | BehaviourOnline resources: Download as an eBook
Contents:
INTRODUCTION : What the book is about and who it's for -- All different ...and all alike. STRAIGHT TO THE POINT IN LESS THAN A MINUTE: OPENING YOUR MEETINGS AND CONVERSATION : The benefits of straightforward, straightaway -- Begin at the end -- And how are you feeling about announcing this objective? TALKING LEAN DURING THE MEETING: THE KEYS TO PRODUCTIVITY : Why meetings run rough: the grit in the engine -- Don't just listen with your ears! -- Responding: first principles -- The three paths: 1 "HIM/HER" and 2 "ME" -- The three paths: 3 "US" -- Dealing with the non-verbal -- "What do you think?".
Summary: Advocates a candid yet courteous approach to conversations which the author refers to as "talking lean". Discusses how to apply this approach in many types of situations, with practical examples.
Item type Home library Call number Status Notes Date due Item reserves
Book Book Australia
331 PAL 2014 (Browse shelf) Available
EBook EBook International
EBL Ebook (Browse shelf) eBook Available as an ebook here
Book Book New Zealand
240.6 TAL (Browse shelf) Available
Book Book New Zealand
240.6 TAL (Browse shelf) Available
Total holds: 0

INTRODUCTION : What the book is about and who it's for -- All different ...and all alike. STRAIGHT TO THE POINT IN LESS THAN A MINUTE: OPENING YOUR MEETINGS AND CONVERSATION : The benefits of straightforward, straightaway -- Begin at the end -- And how are you feeling about announcing this objective? TALKING LEAN DURING THE MEETING: THE KEYS TO PRODUCTIVITY : Why meetings run rough: the grit in the engine -- Don't just listen with your ears! -- Responding: first principles -- The three paths: 1 "HIM/HER" and 2 "ME" -- The three paths: 3 "US" -- Dealing with the non-verbal -- "What do you think?".

Advocates a candid yet courteous approach to conversations which the author refers to as "talking lean". Discusses how to apply this approach in many types of situations, with practical examples.

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