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The price of incivility : lack of respect hurts morale - and the bottom line / by Christine Porath and Christine Pearson

By: Porath, Christine.
Contributor(s): Pearson, Christine.
Series: Harvard Business Review.Publisher: USA, Harvard Business School, Edition: 91 (1), January-February 2013.Description: 115-121.Content type: Media type: Carrier type: Subject(s): Human relations | Behaviour | Human resources managementOnline resources: Download from Online Journals Summary: Discusses rudeness in the workplace, including the different forms it can take and how it costs an organisation. Provides strategies for managers to avoid behaving rudely and to foster civility among others.
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Article Article New Zealand
Available CA005263
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Discusses rudeness in the workplace, including the different forms it can take and how it costs an organisation. Provides strategies for managers to avoid behaving rudely and to foster civility among others.

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