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How to win friends and influence people in the digital age / by Dale Carnegie & Associates with Brent Cole.

By: Dale Carnegie & Associates.
Contributor(s): Cole, Brent.
Publisher: London : Simon & Schuster, 2011Description: xxii, 245 p. ; 24 cm.ISBN: 9780857207289 (pbk.).Subject(s): Human relations | Management | Leadership | Information technologyOnline resources: Download Audiobook Summary
Contents:
ESSENTIALS OF ENGAGEMENT : Why Carnegie’s advice still matters -- Essentials of engagement. Bury your boomerangs -- Affirm what’s good -- Connect with core desires -- SIX WAYS TO MAKE A LASTING IMPRESSION : Take interest in others’ interests -- Smile -- Reign with names -- Listen longer -- Discuss what matters to them -- Leave others a little better -- HOW TO MERIT AND MAINTAIN OTHERS’ TRUST : Avoid arguments -- Never say, “You’re wrong" -- Admit faults quickly and emphatically -- Begin in friendly way -- Access affinity -- Surrender the credit -- Engage with empathy -- Appeal to noble motives -- Share your journey -- Throw down a challenge -- HOW TO LEAD WITHOUT RESISTANCE OR RESENTMENT : Begin on a positive note -- Acknowledge your baggage -- Call out mistakes quietly -- Ask questions instead of giving direct orders -- Mitigate fault -- Magnify improvement -- Give others a fine reputation to live up to -- Stay connected on common ground.
Summary: Adapts the advice provided in Dale Carnegie’s classic book, “How to win friends and influence people”, to meet the needs of today’s digital age.
Item type Home library Call number URL Status Notes Date due Barcode Item reserves
Book Book Australia
203 CAR 2011 (Browse shelf) Not for loan CA011855
Audiobook Summary Audiobook Summary International
Overdrive Audiobook summary (Browse shelf) Link to resource Audiobook 34 minutes
Book Book New Zealand
200 HOW (Browse shelf) Not for loan CA004528
Total reserves: 0

ESSENTIALS OF ENGAGEMENT : Why Carnegie’s advice still matters -- Essentials of engagement. Bury your boomerangs -- Affirm what’s good -- Connect with core desires -- SIX WAYS TO MAKE A LASTING IMPRESSION : Take interest in others’ interests -- Smile -- Reign with names -- Listen longer -- Discuss what matters to them -- Leave others a little better -- HOW TO MERIT AND MAINTAIN OTHERS’ TRUST : Avoid arguments -- Never say, “You’re wrong" -- Admit faults quickly and emphatically -- Begin in friendly way -- Access affinity -- Surrender the credit -- Engage with empathy -- Appeal to noble motives -- Share your journey -- Throw down a challenge -- HOW TO LEAD WITHOUT RESISTANCE OR RESENTMENT : Begin on a positive note -- Acknowledge your baggage -- Call out mistakes quietly -- Ask questions instead of giving direct orders -- Mitigate fault -- Magnify improvement -- Give others a fine reputation to live up to -- Stay connected on common ground.

Adapts the advice provided in Dale Carnegie’s classic book, “How to win friends and influence people”, to meet the needs of today’s digital age.

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