Normal view MARC view ISBD view

The connectors : how the world's most successful businesspeople build relationships and win clients for life / by Maribeth Kuzmeski

By: Kuzmeski, Maribeth.
Publisher: Hoboken, N.J. : John Wiley & Sons, 2009Description: xiv, 258 p. ; 24 cm.ISBN: 9781118156285 (pbk.).Subject(s): Human relations | Networking | Client relationships | Customer relationshipsOnline resources: Download as an eBook
Contents:
WINNING BUSINESS WITH RELATIONSHIPS : The common denominator of greatness and success : it's not money, it's people! -- You can be a connector even if you're not a natural people person : how social intelligence makes a major difference in business -- The connector IQ assessment : am I socially intelligent? -- The red zone connectors formula : the principles for building valuable relationships -- HOW DO THEY DO IT? THE 5 TRAITS OF CONNECTORS : Develop a true "what's in it for them" mentality : focusing on others brings more for you -- Listen! Curiously listen! -- Important questions to ask that attract connections -- Getting the sale to close itself : using creative strategies to sell without selling -- Create a memorable experience : differentiating yourself by the impact you leave on others - APPLYING THE 5 CONNECTOR TRAITS : Gain a stream of profitable referrals : the litmus test for relationship success -- The employee connection : the critical factor in creating clients for life -- I don't have time to connect! Finding the time to connect with an already busy schedule -- Find a mentor : the influence that leads, motivates and holds you accountable -- Women's organizations : fulfilling a unique need for women to connect - POWER TOOLS FOR RELATIONSHIP BUILDING : How to get the most from Outlook, ACT, and other CRM software : strategies for organizing and tracking relationships -- Christmas cards don't work : meaningful strategies for keeping in touch -- Using speaking skills to develop relationships : simple strategies to connect powerfully when speaking to small and large groups -- Connecting through social media technology : how to get the most out of Facebook, LinkedIn, and other social networking sites -- The contrarian networking strategy : create truly effective networking not focused on networking -- Coaching your way through to better relationships : a self-coaching exercise for improving business relationships -- Financial advisor relationship strategies : a niche-based look at connecting with dramatic sales results.
Summary: Presents a five-step methodology designed to help you build high-quality business relationships that can lead to lifelong clients, repeat customers, and referrals. Based on interviews with hundreds of successful businesspeople, CEOs and founders of companies.
Item type Home library Call number Status Notes Date due Barcode Item reserves
EBook EBook International
ProQuest eBook (Browse shelf) eBook Available as an ebook here
Book Book New Zealand
240 CON (Browse shelf) Not for loan CA004536
Total reserves: 0

WINNING BUSINESS WITH RELATIONSHIPS : The common denominator of greatness and success : it's not money, it's people! -- You can be a connector even if you're not a natural people person : how social intelligence makes a major difference in business -- The connector IQ assessment : am I socially intelligent? -- The red zone connectors formula : the principles for building valuable relationships -- HOW DO THEY DO IT? THE 5 TRAITS OF CONNECTORS : Develop a true "what's in it for them" mentality : focusing on others brings more for you -- Listen! Curiously listen! -- Important questions to ask that attract connections -- Getting the sale to close itself : using creative strategies to sell without selling -- Create a memorable experience : differentiating yourself by the impact you leave on others - APPLYING THE 5 CONNECTOR TRAITS : Gain a stream of profitable referrals : the litmus test for relationship success -- The employee connection : the critical factor in creating clients for life -- I don't have time to connect! Finding the time to connect with an already busy schedule -- Find a mentor : the influence that leads, motivates and holds you accountable -- Women's organizations : fulfilling a unique need for women to connect - POWER TOOLS FOR RELATIONSHIP BUILDING : How to get the most from Outlook, ACT, and other CRM software : strategies for organizing and tracking relationships -- Christmas cards don't work : meaningful strategies for keeping in touch -- Using speaking skills to develop relationships : simple strategies to connect powerfully when speaking to small and large groups -- Connecting through social media technology : how to get the most out of Facebook, LinkedIn, and other social networking sites -- The contrarian networking strategy : create truly effective networking not focused on networking -- Coaching your way through to better relationships : a self-coaching exercise for improving business relationships -- Financial advisor relationship strategies : a niche-based look at connecting with dramatic sales results.

Presents a five-step methodology designed to help you build high-quality business relationships that can lead to lifelong clients, repeat customers, and referrals. Based on interviews with hundreds of successful businesspeople, CEOs and founders of companies.

© 2017 Chartered Accountants Australia and New Zealand ABN 50 084 642 571 (CA ANZ).
Formed in Australia. Members of CA ANZ are not liable for the debts and liabilities of CA ANZ

Powered by Koha

Powered by Koha