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Keeping the customer satisfied

By: Baker, Glenn.
Series: NZ Business.Publisher: New Zealand Adrenalin Publishing, Edition: 26 (2), March 2012.Description: 27-31.Subject(s): Customer relationships | Customer service | Competition | Client relationships | ManagementOnline resources: Download from Online Journals Summary: Discusses interviews with three experts on the subjects of customer service and customer experience management, as they relate to profitability and competitive advantage.
Item type Home library Call number Status Date due Barcode Item reserves
Article Article New Zealand
Available CA004506
Total reserves: 0

Discusses interviews with three experts on the subjects of customer service and customer experience management, as they relate to profitability and competitive advantage.

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